My mission is to help startups and small brands like yours establish and optimize their customer service and community management.
- Jenny Dempsey
Build lasting connections with your customers.
One Message at a time.
I'm here to help you!
- Jenny Dempsey
Let's face it: happy customers are the lifeblood of any successful business. So, why not build a program that will leave a lasting impact?
I work with you to fill the gaps around what your business needs. Not sure what you need? I can audit existing processes and procedures to find areas of improvement.
Responding to and trend management for social media comments & DMs across multiple platforms.
Providing detailed voice of customer feedback reporting on what things your customers are saying.
Writing and updating knowledge base how-to articles and videos for customers and internal teams.
Check out my Udemy course which has the resources for you to learn all the skills you need to get started as a customer service representative.
Happy Clients
Completed Projects
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Professional Staff
Successful Brands
James Brown
Ann Smith
Ben Jason
"On this episode, CX pro Jenny Dempsey join us to talk about generosity in the CX industry, how to put customer's first and how today is the time to step on the gas with your CX strategy."
Podcast on Apple Podcasts
"2018 Relate speaker Jenny Dempsey shares why one of the most important aspects of customer service is self-care and the ability to help your customers by helping yourself."
Article on Zendesk.com
"Jenny Dempsey was working more than 50 hours per week, she rarely took breaks, and had the highest amount of vacation in the entire company. Then one day she had an anxiety attack. A few years later, it happened again. Finally, Jenny realized that she had to make changes."
Article on FastLeader.net
"Jenny Dempsey gives expert insight into improving agent morale, important communication strategies, what the ideal agent technology toolbox looks like and more."
Listen to the podcast on Vistio.io
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Customer Service Life
LEARN ABOUT CX ACCELERATOR
CXAccelerator Website
Email: jenny@jennydempsey.com